How To Use Disney World Mobile Order + Tips!

August 18, 2020

By: Anna Trosper

This is a great way to save time when in the parks and cut down on lines you have to stand in.  Walt Disney World now has a way to pre-order your meals at select quick-service restaurants using the My Disney Experience app.

 I was skeptical – would Disney World Mobile Order really improve my dining experience at Walt Disney World? Or would it be more hassle than help? I have to say it is a hit with my family!!

I have now used Mobile Order many times, so I’ll share my experience (and some tips and tricks) with you.

Where Can I Use Disney World Mobile Order?

Great question!

Here are the dining locations at which you can currently use Mobile Order as of 07/08/20:

Magic Kingdom

  • Aloha Isle
  • Cosmic Ray’s Starlight Cafe
  • Pecos Bill Tall Tale Inn and Cafe
  • Pinocchio Village Haus

Epcot

  • Regal Eagle Smokehouse
  • Sunshine Seasons

Animal Kingdom

  • Flame Tree Barbecue
  • Pizzafari
  • Restaurantosaurus
  • Satu’li Canteen

Hollywood Studios

  • ABC Commissary
  • Backlot Express
  • Docking Bay 7
  • Milk Stand
  • PizzeRizzo
  • Ronto Roasters
  • Rosie’s All-American Cafe

Disney Springs

  • D-Luxe Burger

Disney World Resorts

  • The Artist’s Palette (Saratoga Springs)
  • Capt Cook’s (Polynesian)
  • Centertown Market (Caribbean Beach Resort)
  • Spyglass Grill (Caribbean Beach Resort)
  • Contempo Cafe (Contemporary Resort)
  • Gasparilla Island Grille (Grand Floridian)
  • Everything POP (Pop Century Resort)
  • End Zone Food Court (All Star Sports)
  • Intermission Food Court (All Star Music)
  • World Premiere Food Court (All Star Movies)
  • Landscape of Flavors (Art of Animation)
  • The Mara (Animal Kingdom Lodge)
  • Primo Piatto (Riviera)
  • Riverside Mill Food Court (Port Orleans Riverside)
  • Sassagoula Floatworks & Food Factory (Port Orleans French Quarter)
  • Roaring Fork (Wilderness Lodge)

How To Place An Order

When you open the My Disney Experience app, tap on the image of your character and select “Order Food” within My Plans. It is extremely easy to find in the app.

 

You do need to make sure you have the My Disney Experience app on a smartphone to place a mobile order. I make sure my clients have this downloaded before they go!

Next, here are two most important things I learned when using Mobile Ordering for the first time:

  1. You can only place a mobile order at a restaurant on the day you plan to eat there and when the dining location is open. I assumed I could order my lunch when I was riding the bus to the parks in the morning, but that was not the case.

  1. You can use a credit card, debit card or Disney Dining Plan to pay for your order. If you want to pay for your order with a Disney gift card or apply a discount (such as an Annual Pass discount), you will have to order in person at the restaurant.

Disney World Mobile Order Tips & Tricks

When I am in the parks, I only bring my Magic Band and ID with me  and forgo bringing my wallet. When I ordered, the app charged my meal to my credit card on file in My Disney Experience, and I did not have to enter a card number. Keep in mind this is different from any room charges that you may be putting on your Magic Band.

On last trip we decided to eat lunch at Pecos Bill in Frontierland, which opened at 10:30 am. You can see all the menu items in the app, and it was easy to select and customize our order.

I was even able to add a Mickey straw to my nephew’s kid’s meal, which I had been meaning to do throughout the trip but always seemed to forget!

I placed our order while waiting in the FastPass queue for Pirates of the Caribbean ride. I loved being able to take my time looking at all the menu items and not be rushed with people waiting behind me.

After I completed my order, there was a notice in the My Plans section in the app, making it very easy to find once we were ready to eat.

I didn’t wait until we are actually at Pecos Bill’s to click the “I’m Here” button. I figured it would take about 5 minutes for cast members to prepare my order, so I clicked it as we started to make our way off the ride.

Note:  very important that you have notifications and location service enabled on your phone for the app in order to receive updates for your order, so be sure to do that in advance.

I was notified in the app that our order was ready! We were just walking up to Pecos Bill, so the timing was perfect.

There is a special area assigned for Mobile Order pickups, which was clearly labeled and easy to find in the center of the counter.

As I approached, a cast member asked, “Are you Anna?” and had our order ready to hand directly to me. I must admit that I was impressed. So, Disney mobile ordering gets a big thumbs up from me.

 Contact Anna Trosper on Facebook, or email her annat@wishesfamilytravel.com.

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